Background Our customer was verbally abused by the airport staff after questioning a different procedure they were asked to follow during...

Background Our customer slightly injured his elbow during a business trip. His hotel room glass desk was chipped on one of the edges. ...

Background Our customer documented their dirty seat with photographs, showing leftover food from the aircraft's previous flight. Despite...

Background Our customer transferred funds to his bank's trading platform, expecting an immediate transaction. Unfortunately, the transfer...

Background During a holiday trip to Asia, our customer received a notification that their departure time had been changed from late...

Background While showering at a premier gym, our customer experienced an incident where the shower door lock snapped upon opening. The...

Background During an international business trip, our customer was staying at a well-known hotel chain. After a long day at the office,...

Background While shopping at a local store belonging to one of the top four supermarket chains in the U.K., our customer scuffed his...